• How to find the model number

    Instructions work for both iPhone and iPad

    The model number will start with ‘A’ and is 5 digits long

    Option 1

    Look in Settings

    If your device is unusable, see option 2

    Go to Settings > General > About.

    To the right of Model, you'll see the part number.

    - It starts with M.


    We need the ‘A’ number, not the ‘M’ number

    Tap the M number to get the A number

    Option 2

    Look on your device

    iPhone 8 or later

    (Older model - scroll down)

    To find the model number, remove the SIM tray and look in the SIM tray slot.


    Make sure that you're in a place with bright light overhead.


    The model number is on the upper side—the side with the display.

    iPhone 7 or earlier / iPad / iPod

    Find the model number on the back of your device.

  • Identify your iPhone model

    iPhone 11 Pro

    Model number: A2160, A2217, A2215

    Year introduced: 2019

    iPhone 11 Pro Max

    Model number: A2161, A2220, A2218

    Year introduced: 2019

    iPhone 11

    Model number: A2111, A2223, A2221

    Year introduced: 2019

    iPhone XS

    Model number: A1920, A2097, A2098, A2099, A2100

    Year introduced: 2018

    iPhone XS Max

    Model number: A1921, A2101, A2102, A2103, A2104

    Year introduced: 2018

    iPhone XR

    Model number: A1984, A2105, A2106, A2107, A2108

    Year introduced: 2018

    iPhone X

    Model number: A1865, A1901, A1902

    Year introduced: 2017

    iPhone 8

    Model number: A1863, A1905, A1906

    Year introduced: 2017

    iPhone 8 Plus

    Model number: A1864, A1897, A1898

    Year introduced: 2017

    iPhone 7

    Model number: A1660, A1778, A1779

    Year introduced: 2016

    iPhone 7 Plus

    Model number: A1661, A1784, A1785

    Year introduced: 2016

    iPhone 6s

    Model number: A1633, A1688, A1700

    Year introduced: 2015

    iPhone 6s Plus

    Model number: A1634, A1687, A1699

    Year introduced: 2015

    iPhone 6

    Model number: A1549, A1586, A1589

    Year introduced: 2014

    iPhone 6 Plus

    Model number: A1522, A1524, A1593

    Year introduced: 2014

    iPhone SE

    Model number: A1723, A1662, A1724

    Year introduced: 2016

    iPhone 5s

    Model number: A1453, A1457, A1518, A1528, A1530, A1533

    Year introduced: 2013

    iPhone 5c

    Model number: A1456, A1507, A1516, A1529, A1532

    Year introduced: 2013

    iPhone 5

    Model number: A1428, A1429, A1442

    Year introduced: 2012

Booking an Appointment

- After submitting your order, AsTech Repairs will contact you to arrange an appointment.

‘We come to you’

- ‘We come to you’ is based upon a typical distance of a 40 mile radius from Southampton, Hampshire, UK
- see www.astechrepairs.co.uk/coverage for details

Postal Service

- AsTech Repairs reserve the right to ask for a postal service if you are too far to visit. 
- Suitable shipping cover is strongly recommended in the event of loss or damage in transit. 
- AsTech Repairs accepts no responsibility for any loss or damage caused in transit. 

AsTech Repairs operates as a Sole Trader based in Southampton, Hampshire.
AsTech Repairs will only store your data when a booking has been made.

We only collect data relevant to the appointment:
 - Name
- Address
- Telephone Number
- Email Address
- Information you have given us about your device (model numbers)

You have the right to ask for the above information to be removed from our systems. 

Please contact us if you wish to be forgotten. 

We will never ask for passwords / pin codes via electronic communication and will always ask you to enter this information if required when we visit.