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How to find the model number of your Apple iPhone or iPad

Does your device work enough to get to Settings?

Yes

Look in Settings

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Instructions apply for all devices.

 

Go to Settings > General > About.

To the right of Model, you'll see the part number - It starts with M.

WAIT! Tap the 'M' number to get the 'A' number we actually need

Note: Although, the Model Name is also shown, we need the Model Number to ensure we get the exact parts for your specific model as some parts may differ

No

I am not able to locate the model number in Settings

Please select your device type below

iPad

iPad

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You can find the model number on the back of your device.

 

It will only start with the letter 'A'.

iPhone

iPhone

Is the back of your device Glass or Metal?

iPhone - Glass

iPhone

 

Glass Back

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To find the model number, remove the SIM tray and look in the SIM tray slot on the phone. (Not the removed SIM card tray)

The model number is on the upper side—the side with the display

iPhone - Metal

iPhone

 

Metal Back

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Find the model number on the back of your device.

 

It will only start with the letter 'A'

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