How to find the model number

Instructions work for both iPhone and iPad

The model number will start with ‘A’ and is 5 digits long


Option 1

Look in Settings

If your device is unusable, see option 2

Go to Settings > General > About.

To the right of Model, you'll see the part number.

- It starts with M.


We need the ‘A’ number, not the ‘M’ number

Tap the M number to get the A number


Option 2.1

Look on your device

iPhone 8 or later (Older model? See 2.2)

To find the model number, remove the SIM tray and look in the SIM tray slot.


Make sure that you're in a place with bright light overhead.


The model number is on the upper side—the side with the display.


Option 2.2

Look on your device

iPhone 7 or earlier / iPad / iPod

Find the model number on the back of your device.