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Consumer Data Privacy Policy

At AsTech Repairs (www.astechrepairs.co.uk), your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website and services. We are committed to ensuring that your data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Who We Are

AsTech Repairs
Website: www.astechrepairs.co.uk
Email: Info@AsTechRepairs.co.uk
Phone: 07528682645
Registered in the UK

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and physical address

  • Device Information: Details about the devices you submit for repair

  • Payment Details: Only when necessary for transactions, processed securely via third-party providers (we do not store payment details)

  • Usage Data: IP address, browser type, referring pages, and how you interact with our website

  • Communication Records: Emails, messages, or phone call records related to inquiries or service requests

3. How We Use Your Information

We use your information to:

  • Provide and manage our repair services

  • Respond to your inquiries and provide customer support

  • Send important updates about your repair or our services

  • Improve our website, services, and customer experience

  • Comply with legal obligations and protect our legal rights

4. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Service Providers: Payment processors, IT support, or logistics partners involved in delivering our services

  • Legal Authorities: When required by law or to protect our business against fraud or other threats

All third parties are required to comply with UK data protection laws and are bound by confidentiality obligations.

5. How We Protect Your Data

We take security seriously and implement appropriate measures to protect your personal information, including:

  • Secure HTTPS encryption on our website

  • Access control and password protection on systems

  • Regular data backups and security updates

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data ("right to be forgotten")

  • Object to or restrict processing of your data

  • Withdraw consent where applicable

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, please contact us at [Insert contact email].

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings via your browser. For more information, see our [Cookie Policy].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

AsTech Repairs
Email: Info@AsTechRepairs.co.uk

Phone: 07528682645

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